Inventory & Shipping Updates
We are communicating daily with manufacturers and working hard to ship your order as quickly as possible. However, with the unprecedented demand for PPE products, inventory levels are changing rapidly, and shipping delays may occur as logistic systems become overwhelmed. Please contact us if you have questions or concerns about inventory levels or an existing order's status.
UPS has suspended its service guarantee effective March 26, 2020. Please ensure the location of the shipping address you provide will be open, and someone is available to receive UPS shipments. Safety Glasses USA cannot be held responsible for shipments to closed businesses or facilities. A rerouting fee may be charged if UPS is unable to deliver your order.
The US Postal Service has experienced operational impacts, such as employee availability, as a result of the COVID-19 pandemic, which has caused delays nationwide. Therefore, the USPS is recommending you wait an additional 10-14 days from the expected delivery date, before filing a missing mail search.
Please note, USPS international mail deliveries may experience delays due to COVID-19. Please visit this link for a current list of USPS service disruptions by country. https://about.usps.com/newsroom/service-alerts/international/welcome.htm
Return Processing Delays
To better protect our employees, returned items will be held for a minimum of 48-hours before processing. Please expect delays in returned order processing. We appreciate your patience.