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|Shipping & Order FAQs|
Do you offer Free Shipping?
Do I get a tracking number for my order?
You can always check the current status of your order by visiting the "My Account" page. You'll need to log in to see your current order status and previous order history.
How do I track my order?
All UPS tracking numbers will automatically provide a link to UPS's tracking page on their website.
For USPS shipping methods please copy the tracking number and visit their Track & Confirm webpage. You can then paste your tracking number into the provided form to receive delivery/tracking information.
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All information is encrypted and transmitted without risk using a Secure Sockets Layer (SSL) protcol.
How much does shipping cost?
You can calculate your shipping charges before you check out using the shipping calculator located in your shopping cart. During the order process you will be able to review your shipping charges before you finalize your order.
Please visit our Shipping Information Page for detailed shipping information and estimated transit times.
Do you ship to Canada?
Do you ship to Military APO or FPO addresses?
Military APO/FPO shipping notes
On rare occassions our experience has shown that it could take 4-12 weeks for a package to reach its APO destination. Safety Glasses USA cannot be responsible if the service member or end user has been relocated and the package becomes undeliverable. If a package is returned to us as undeliverable, we will attempt to contact the customer for an updated shipping address. If we receive no response after 3 business days, we will process a return and credit the original source of payment.
If you are unsure of these terms, may we suggest you have the package sent to a domestic address first for you to have forwarded to the APO or FPO location.
Please see our Shipping Information Page for additional details.
Do you accept international orders?
How do I set up a Business or Net-30 account for my company?
To request a business account with SafetyGlassesUSA.com® please complete the following steps.
1. Download our New Account Credit Application. *Note: Adobe Reader is necessary to view this file.
2. Completely fill in the form.
3. Fax form back to us at (269) 273-3244.
Please allow a minimum of 3 business days for processing. Additional information is available by calling our customer service department at 1-800-870-6189 Mon-Fri 8AM-5:30PM EST.
Why do I need to supply my phone number and email address when placing an order?
Why can I only add one item at a time to the shopping cart or why do items keep disappearing from the shopping cart?
Why didn't I receive a pouch for each pair of eyewear that I purchased?
Colors of these free pouches may vary from one order to the next, and there may be times where another product is provided in place of a pouch. We do sell other cases and pouches. They can be found here.
Can I use a Visa gift card or bank issued gift card for online purchases?
I need prescription safety glasses, can I get them through Safety Glasses USA?
Safety Glasses USA does not currently own, operate or work with any optical labs.
We do offer a variety of safety glasses and safety goggles that have prescription inserts available, commonly called Rx Inserts. After purchase, you can take the Rx Insert to a local optician to be filled with your prescription.
We also sell Rx Ready eyewear which are able to accommodate a limited range of prescription lenses. You can find these by selecting RX Ready under Frame Properties. *All Rx Inserts and RX Ready eyewear have limitations on the strength of the prescription they can accommodate.
It is recommended that you consult your local optician prior to purchasing to verify that they can craft your desired lenses.
How to Contact Us
E: Please use our Contact Form
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