Why can I only add one item at a time to the shopping cart or why do items keep disappearing from the shopping cart? This problem is usually caused because your internet browser has ACCEPT COOKIES turned off or disabled. This can be caused by having your security settings on high or certain firewall programs will automatically disable "cookies" when they are installed. Please change your browser settings to accept cookies and the shopping cart should work as expected.
Do the safety glasses you offer meet the new ANSI Z87.1-2003 standard? Yes. Please click here for more info.
How much does shipping cost? All UPS shipping costs are determined by the weight and destination zip code of the order. We use "live" UPS rates and we do NOT markup UPS shipping charges. US Priority Mail is based on order weight. During the order process you will be able to review your shipping charges before you finalize your order.
What are the safety glasses you sell made of? The majority of the safety glasses we sell have lenses made of polycarbonate unless otherwise noted. These lenses are certified by ANSI (American National Standards Institute) to meet or exceed impact protection requirements. If you would like a detailed material description for any of our products please contact us by phone, fax or e-mail. Please allow 24 business hours for a response.
Do safety glasses offer UV protection? Yes. All of our safety glasses with polycarbonate lenses offer 99.9% UVA and UVB protection.
Do I get a tracking number for my order? Yes. You will receive a tracking number(UPS) or delivery confirmation number(USPS) via e-mail when your order ships.
Do you ship to Military APO addresses? Yes, we ship daily to APO/FPO addresses. Select the "US Priority Mail" shipping method during check out.
Do you ship to Canada? Yes. We ship to Canada via UPS Canada Standard & UPS Worldwide Express. Delivery time is 4-7 business days. (*Please note that SGUSA is not responsible for any duties, taxes or broker fees that may or may not be charged to your shipment. These fees are the customers responsibility.)
Do you accept international orders? Yes. We will ship to any country that is authorized to trade with the United States. All you have to do is send us an e-mail with your name and shipping address. List the product name, stock number(s) and quantities. We will then provide you with an estimate via e-mail or fax for the product(s) and shipping costs for your approval. After you approve the estimate, we will e-mail or fax you an invoice. You will then be able to fax back your signed approval with credit card payment information. Tracking numbers will be provided when your order ships. (*Please note that all taxes, tarrifs or import fees are the customer's responsibility and are not included in the estimate.)
Do you offer imprinting services? Yes. Many of the styles we sell can be imprinted with your company logo, name or phrase. Single and multicolor imprints are available. The average lead time is 2-4 weeks to complete your order after approval of the artwork. Please view our Imprinting Service section for pricing information.
How do I set up an account for my company? Fax us a company information sheet with your shipping and billing addresses, contact name, phone and fax numbers, email address and 3 business credit references. Approval normally takes 24-48 hours. Additional information is available by calling 1-800-870-6189. |